7/7 Assistance

ASEV understands that it is important to be close to its customers not only during the set-up of the program, but also during the trip itself, to ensure that travellers feel welcome and that the needed service is provided..

Travel assistance but how ?

Before your trip

  • By handing over the complete travel program
  • By sharing handy contacts within your destination country
  • The availability of the teams

During your trip

  • Thanks to your guide who will be your main contact for any questions relating to the progress of your trip
  • The sharing of ASEV Travel emergency numbers in case of unexpected events may it concern logistics, medical, administrative or technical matters.